Before You Order
Some advice to anyone who is considering ordering a cue from me (or any
cuemaker, for that matter):
The bottom line is - the better prepared you are going in, the happier
you will be coming out.
Know how much you are willing to spend.
Think about it: my smartest move
is to make you happy. If you're up front about the amount of money you
can spend, I'll do my best to give you maximum value for your dollar.
Learn about the features you don't understand. Google can provide a
lot of information with a few keystrokes. There are several pool &
billiard forums in which somebody has probably already asked the same
questions you have. An educated buyer makes the process more efficient and we will both be happier for it. I will gladly answer your
specific questions but please be considerate and don't expect me to give
you a complete education on cue building.
Something else to consider: I often get requests to build a cue
"just like this picture". It's not going to happen. If you
like another cuemaker's style, please - call him. He will
give you exactly what you want. Guaranteed. If you like his
unique joint - call him. If you like his trim rings -
call him. If you like his signature inlays - call him.
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Things I Need to Know:
Are there any special woods you'd like to use?
Is there a particular color combination you'd like in your veneers?
Would you like black paper between the veneers?
Do you prefer Irish linen or leather for the wrap? Or would you
prefer wrapless?
Does the joint collar material & length matter to you?
I offer different buttcap styles so it would help if you check out the
finished cues.
Inlays can get involved so give me an idea what you're interested in &
we'll discuss it.
Simple inlays aren't very expensive but delicate inlays with sharp
corners can be pricey.
Is there a ferrule material, style or length that is important to you?
I'd be willing to bet you have a tip preference, don't you?
Is there a shaft size you prefer? Please let it be larger than
12.5 mm.
Do you have a weight in mind?
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Things You Need to Know:
I require a nonrefundable deposit of 30% to begin construction of
most cues. However, if your cue's design is something "outside the
box" or uses high priced woods or burls, the deposit required can be as
high as 50%. Unfortunately, I've had to raise this percentage to weed
out a recent rash of younger buyers whose dreams far exceeded their
ability to budget their money. C'mon, you had a year to pay.
Please see the addendum in
red below.
I do not accept credit cards.
I DO accept personal/bank checks, money orders and PayPal (please add 4%
to cover their fees)
I will no longer ship a cue outside of the continental United
States. This includes
Hawaii and Canada. I will gladly build it for you & ship it to a friend or
relative in the continental United States but it's up to you to deal
with it from there.
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Effective 7/1/16, all cues must be paid in
full within 30 days of the promised date of completion. Exceptions
can be made if you contact me
before we reach
the promise date and we agree on updated terms.
Otherwise, I reserve the right to cancel your
order and retain some or all of your deposit to cover the my time,
materials and labor. If your cue is highly personalized or has features,
sizes, colors or inlays that
make it less marketable, the percentage I retain can be as high as 100%.
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Items left for more than 30 days will be assessed a storage fee of
$1/day.
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